Privacy Policy
Effective Date: 30 June 2025
Company Name: Modern Vantage
Website: www.modernvantage.co.za
Modern Vantage respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our home renovation services.
1. What Information We Collect
We may collect and process the following types of personal information:
Full name
Contact details (email address, phone number, physical address)
Project or service-related information
Website usage data (IP address, browser type, pages visited)
We collect this information when you:
Contact us via our website or email
Request a quote or book a service
Interact with our website or social media pages
2. Why We Collect Your Information
We collect and use your information to:
Respond to your enquiries or service requests
Provide renovation and property improvement services
Send updates or promotions (only with your consent)
Improve our website, customer service, and communication
Comply with legal and regulatory requirements
3. How We Protect Your Information
We take reasonable, appropriate technical and organisational measures to prevent loss, misuse, unauthorised access, disclosure, or destruction of your personal information. However, no system can be guaranteed 100% secure.
4. Your Rights Under POPIA
As a data subject under POPIA, you have the right to:
Access your personal information held by us
Request correction, deletion, or destruction of your information
Object to processing for direct marketing purposes
Lodge a complaint with the Information Regulator
To exercise these rights, contact us at info@modernvantage.co.za.
5. Sharing of Personal Information
We do not sell or rent your personal information. We may share it with:
Trusted service providers (e.g. contractors or delivery services) for service fulfillment
Law enforcement or authorities if required by law
All third parties are required to protect your data and only process it for the agreed purpose.
6. Use of Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can disable cookies in your browser settings, although this may limit some site functionality.
7. Retention of Personal Information
We retain your information only for as long as necessary for the purposes for which it was collected, or as required by law.
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Information
If you have any questions about this Privacy Policy, or to exercise your rights under POPIA, please contact:
Modern Vantage
Email: info@modernvantage.co.za
Phone: 073 109 6728
You may also lodge a complaint with the Information Regulator:
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za